Communications and CX for the Fast-Moving AI Era
Discover the excitement and potential of AI in the enterprise—a landscape developing at breakneck speed, leaving IT leaders scrambling to keep pace. In response, the premier Communications and CX Event in North America presents Enterprise Connect AI—a two-day summit dedicated to harnessing AI for exponential enterprise growth.
Enterprise Connect AI unites experts, trailblazers, and organizations to leap into the forefront of:
- CX: Explore how AI is revolutionizing customer experiences, empowering contact center agents, and driving business transformation.
Productivity: From automated meeting summaries to "co-pilots" spanning sales, finance, coding, and beyond, discover transformative tools enhancing business processes.
IT Management: Uncover AI's power in driving efficiency to boost revenue or slash costs — with the necessary guardrails for security and compliance.
Enterprise Connect AI will provide technology decision-makers like you with the knowledge and confidence you need to help lead your enterprise’s implementation of AI for communications/CX tech and business productivity.
Whether you're an industry veteran or an AI novice or enthusiast eager to unleash the power of AI, this is the event for you. Let's explore and shape the future together.
Networking Hall Featuring the Latest AI Tech in Action
You'll also have the chance to meet with technology providers leading the way in developing the AI-based capabilities enterprises will need to compete. The Networking Hall is where you'll go to make connections with companies you'll ultimately rely on to make the promise of AI a profitable reality.
Schedule at a Glance
AI Implementation Zone
Learn about real-world Generative AI use cases and strategies
Enterprise Connect AI isn’t about technology for technology’s sake. Our goal is to send you away from this event ready to evaluate specific AI investments and understand where the benefit and use cases are for your enterprise. To help you prepare, here is a list of resources with details on real-world Gen AI implementations within real-world enterprises:
- AI adoption accelerates as enterprise PoCs show productivity gains (CIO)
- General Mills rolls out MillsChat, an internal generative AI tool (CIO Dive)
- How P&G rolled out its internal generative AI model (CIO Dive)
- L’Oréal leans into AI with data in mind (CIO Dive)
- How CIOs use AI to elevate CX services (CIO)
- Generative AI unlocks the door to unstructured enterprise data (CIO Dive)
- The Generative AI Dossier (Deloitte)
- Workplace generative AI use soars, but risks linger (CIO Dive)
- Artificial intelligence is helping revolutionize healthcare as we know it (Johnson & Johnson)
- 101 real-world gen AI use cases from the world's leading organizations (Google Cloud)
- Estée Lauder CIO wants to bring AI to the forefront of beauty (CIO Dive)
- For Wells Fargo, solving for AI at scale is an iterative process (Venture Beat)
- How CIOs are driving generative AI adoption (CIO Dive)
Most businesses lack a clear AI adoption roadmap: McKinsey (CIO Dive)
