It's A Wrap!
Thanks for joining our inaugural event
Two Days of Practical AI Insights for IT and CX Leaders
Stay ahead with the latest AI insights and deepen your expertise across three specialized conference tracks!
AI for CX
AI for Productivity
AI for IT Management
Learn how AI is transforming CX for the customer, the contact center agent and the business.
Discover how to ensure end users are getting the promised benefits and safely exploring new ways to build on success, with tools ranging from meeting summaries to “co-pilots” for everything from sales to finance to coding, plus applications for improving business processes.
Find out how to ensure the necessary guardrails are in place, as well as how AI can help teams manage systems in order to save money or make money for the business.
Keynotes From AI Visionaries
Deloitte Fireside Chat — Reimagine Your Customer Journeys
This fireside chat will inspire you to reimagine customer journeys through AI-driven strategies, offering actionable insights to redesign service experiences for customers, agents, and managers — while maximizing ROI on AI investments in service centers.
Vinita Kumar
Business Development
Deloitte
Lauren Littlefield
Managing Director
Deloitte
Rohit Tandon
Managing Director
Deloitte
Walmart: Leading Through the AI Boom
Join David Glick, Senior Vice President of Enterprise Business Services at Walmart, as he delves into the art of leading through unprecedented times — focusing on the pursuit of operational excellence through intelligent decision-making and strategic alignment.
Hear how Walmart dealt with the critical conundrum of "buying vs. building," shedding light on how this choice can significantly impact your business trajectory. Central to the discussion is the indispensable role of talent — the right people, with the right skills, at the heart of implementation and management.
Make AI a Reality for Your Enterprise
Enterprise Connect – North America's #1 Collaboration and CX Event
Experience the future of enterprise innovation with Enterprise Connect – the leading conference for enterprise IT, Communications and CX leaders.
Enterprise Connect AI is designed for Enterprise IT, Communications and CX Leaders looking to optimize the power of AI – get the knowledge and confidence you need to help lead your organization's AI strategy. Transform your business and advance your career with two immersive days dedicated to turning AI’s potential into tangible, profitable results for your enterprise.
Dive Deep Into the Hottest Issues in AI
- Personalizing the Customer Experience with AI
- Agent Assist...or Replacement?
- Top Ten AI Applications for CX Today...and Tomorrow
- Personal Assistants: Who's Using Them? Who's Getting ROI?
- Getting Your Data AI Ready
- Confronting the Real-World Costs of Generative AI
- Working with Your Enterprise's AI Governance Team
- Using AI to Manage Your IT/Communications Infrastructure
Networking Hall – Engage with Top AI Solution Providers
Explore our Networking Hall, where you'll have ample opportunities to engage with top-tier providers and gather the insights you need to confidently craft your AI roadmap. Have fun while building your AI strategy! Meet and mingle with fellow attendees at Networking Receptions on Monday and Tuesday. Engage in enlightening discussions with AI pros and peers who are on the same journey as you.
Resources for an AI-driven Future
Assessing Your Organization's AI Readiness
This checklist is designed to assist technology leaders like you in thoroughly assessing your organization’s preparedness for implementing AI workflows at scale, setting the stage for genuine business transformation.
AI, CX and Personalization: Is the Time Right?
This report guides you on how to leverage AI for unparalleled personalization. Whether you're at the forefront of AI adoption or just beginning the journey, this is your roadmap to staying ahead in 2024 and beyond.
The LLM Conundrum: What Does GenAI Really Cost Your Company?
This report will provide you with an understanding of the cost-drivers that give shape to pricing regimens of foundation LLM providers.
AI Implementation Zone
Learn about real-world Generative AI use cases and strategies
Enterprise Connect AI isn’t about technology for technology’s sake. Our goal is to send you away from this event ready to evaluate specific AI investments and understand where the benefit and use cases are for your enterprise. To help you prepare, we've compiled a list of resources with details on real-world Gen AI implementations within real-world enterprises.
