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Enterprise Connect AI

It's a Wrap!

Thank you for joining our inaugural event.
Join us at Enterprise Connect 2026, March 10-12, in Las Vegas

Enterprise Connect AI 2024 Provided Two Days of Practical AI Insights for IT and CX Leaders

Attendees were able to stay ahead with the latest AI insights and strengthen their expertise across three specialized conference tracks!

AI for CX

Learn how AI is transforming CX for the customer, the contact center agent and the business.

AI for Productivity

Discover how to ensure end users are getting the promised benefits and safely exploring new ways to build on success, with tools ranging from meeting summaries to “co-pilots” for everything from sales to finance to coding, plus applications for improving business processes.

AI for IT Management

Find out how to ensure the necessary guardrails are in place, as well as how AI can help teams manage systems in order to save money or make money for the business.

Keynotes From AI Visionaries

Deloitte Fireside Chat — Reimagine Your Customer Journeys

This fireside chat inspired attendees to reimagine customer journeys through AI-driven strategies, offering actionable insights to redesign service experiences for customers, agents, and managers — while maximizing ROI on AI investments in service centers.

Vinita Kumar

Business Development
Deloitte

Lauren Littlefield

Managing Director
Deloitte

Rohit Tandon

Managing Director
Deloitte

Walmart: Leading Through the AI Boom

Join David Glick, Senior Vice President of Enterprise Business Services at Walmart, as he delves into the art of leading through unprecedented times — focusing on the pursuit of operational excellence through intelligent decision-making and strategic alignment.

Hear how Walmart dealt with the critical conundrum of "buying vs. building," shedding light on how this choice can significantly impact your business trajectory. Central to the discussion is the indispensable role of talent — the right people, with the right skills, at the heart of implementation and management.

Make AI a Reality for Your Enterprise

Enterprise Connect –
North America's #1 Collaboration and CX Event

Experience the future of enterprise innovation with Enterprise Connect – the leading conference for enterprise IT, Communications and CX leaders.

Enterprise Connect AI is designed for Enterprise IT, Communications and CX Leaders looking to optimize the power of AI – get the knowledge and confidence you need to help lead your organization's AI strategy. Transform your business and advance your career with two immersive days dedicated to turning AI’s potential into tangible, profitable results for your enterprise.

Dive Deep Into the Hottest Issues in AI

Dive Deep Into the Hottest Issues in AI

  • Personalizing the Customer Experience with AI
  • Agent Assist...or Replacement?
  • Top Ten AI Applications for CX Today...and Tomorrow
  • Personal Assistants: Who's Using Them? Who's Getting ROI?
  • Getting Your Data AI Ready
  • Confronting the Real-World Costs of Generative AI
  • Working with Your Enterprise's AI Governance Team
  • Using AI to Manage Your IT/Communications Infrastructure

Networking Hall – Engage with Top AI Solution Providers

Explore our Networking Hall, where you'll have ample opportunities to engage with top-tier providers and gather the insights you need to confidently craft your AI roadmap. Have fun while building your AI strategy! Meet and mingle with fellow attendees at Networking Receptions on Monday and Tuesday. Engage in enlightening discussions with AI pros and peers who are on the same journey as you.

Resources for an AI-driven Future

Assessing Your Organization's AI Readiness

This checklist is designed to assist technology leaders like you in thoroughly assessing your organization’s preparedness for implementing AI workflows at scale, setting the stage for genuine business transformation.

AI, CX and Personalization: Is the Time Right?

This report guides you on how to leverage AI for unparalleled personalization. Whether you're at the forefront of AI adoption or just beginning the journey, this is your roadmap to staying ahead in 2024 and beyond.

The LLM Conundrum: What Does GenAI Really Cost Your Company?

This report will provide you with an understanding of the cost-drivers that give shape to pricing regimens of foundation LLM providers.

Stay Connected

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